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Wednesday, January 28, 2015

Entropy Gradient Reversal

Some of you may remember Chris Locke's great blog of that name from back in the early days of blogging. You could feel the force of his writing pushing against the tendency for things to revert to previous states or to fall apart.


Entropy, in its sense of a return to equilibrium, is a powerful force in organisations. Whenever you make a change, unless you continue to inject energy into the system, things are likely to return to "normal" pretty soon. So many of my clients put in social platforms at work, have a communications push to start if off, see an influx of users, then it all slows down, often to a halt. The novelty wears off. People return to their old ways of doing things, and the naysayers get to say "I told you it would never work".


You have to keep injecting energy, you have to keep caring, you have to pick yourself up and try again, and again. The sort of change in how we work that we are on the brink of is worth the effort but unless we keep injecting energy we will stay teetering on that brink.






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Four short links: 28 January 2015

Note and Vote (Google Ventures) — nifty meeting hack to surface ideas and identify popular candidates to a decision maker. Applying Psychology to Improve Online Behaviour — online game runs massive experiments (w/researchers to validate findings) to improve the behaviour …



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On fragments and lessons learning





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Isn’t Life Strange?

Isn’t life strange? A turn of the page Can read like before Could we ask for more? Isn’t Life Strange? [J.Lodge] The Moody Blues Seventh Sojourn 1972 The Moody Blues. Good group. Gave me many hours of peaceful enchantment in my youth, even managed to see them “live” a few times in the 80s. Some … Continue reading Isn’t Life Strange?





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The ethics of unintended consequences





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Tuesday, January 27, 2015

The Seven Principles of Knowledge Management

What would we do without serendipity? I was looking through some of my archived blog posts just now and (re)stumbled across this from Dave Snowden. It’s from a blog he produced in 2008, but as relevant today as it was … Continue reading



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Culture is entangled





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Building a High Trust Workplace: Today’s Strategic Competitive Asset

Think of a time when you worked with a group of great people, where trust prevailed, where your leader had earned a followership and where everyone worked towards the same vision. It doesn’t have to have been paid work; community service counts, too. No luck? Workplaces like this do exist. However, it takes a committed […]



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12 Principles of Knowledge Leadership from Arthur Shelley

Arthur Shelley posted his 12 Principles of Knowledge Leadership to a KM mailing list - turns out he wrote this a year and a half ago. Good reference material! He even channels Gandhi.



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Thursday, January 22, 2015

The Big Shift in Strategy - Part 2

In my last blog post, I suggested that we’re going through a big shift in strategy from strategies of terrain to strategies of trajectory. In that blog post, I made the case that strategies of terrain are increasingly dangerous in...



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Wednesday, January 21, 2015

Inspiration for Working Out Loud

It’s International Working Out Loud Week, also known as #WOLWeek. Working Out Loud is a relatively new term for me, picking it up from John Stepper in 2012. I have used the term, narrating your work, which to me is the same thing, though some may differ. My observation is that combining transparency (in the... Read more »



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Tuesday, January 06, 2015

Transferring Expertise: The Best Way to Move Tacit Knowledge

One of the really tough nuts to crack in KM has been how to transfer the knowledge of experts to those less skilled. Organizations have made a lot of attempts. One of the early attempts was made by the World...



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Tuesday, December 30, 2014

My most popular KM blog posts of 2014





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Wednesday, December 24, 2014

Organizations, work, and learning

The five most-viewed posts here this past year provide a good synopsis of the over 150 articles I have written since January. They cover the main themes of organizations, work, and learning, that I have been discussing on this blog since 2004. The Seek > Sense > Share framework This article was published by UK-based... Read more »



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