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Wednesday, December 10, 2014

The Fence of Fear

Fear has played an interesting role in my life. Or better said, confronting my fears has given me the opportunity to do things I would have never done before. For example I was afraid to go to Brazil as a 16 year old exchange student for a year, but it was a life changing experience […]



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Monday, December 08, 2014

Watson: Boring or Terrifying?

Nearly four years have passed since IBM’s Watson beat two human beings at Jeopardy, and not just any two human beings: Ken Jennings, record-holder for longest winning streak (74 appearances) and Brad Rudder, largest single money-winner ($3.25-million). As I’ve noted before, IBM moved with alacrity to begin commercializing the Watson technology and now the Wharton […]



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Social media purist

I love blogging, have done if for years, and would do it whether anyone read my posts or not. But it is also partly how I get my work. The more people read my posts, the more they are aware of what I know and can do for them, the more work I am likely to get.


However the idea that what I am doing is "content marketing" fills me with dread.


We all have a desire to have people read our stuff and respond to our posts but writing just to maximise SEO or liking our own posts here and on Linkedin to push them up other people's newsfeeds feels like cheating.


Call me old fashioned but I'd rather maintain my genuine intent to connect with others through ideas and conversations than start chasing work by trying too hard - even if it costs me work. I watch so many organisations and marketers get this wrong. Their intent is to game people into paying attention to them.They use words like "drive" and "capture" that makes readers feel like cattle. I understand why they do it, and often they are under pressure from their organisations to increase numbers, but it feels wrong.


Someone who was in that position recently called me "a social media purist". He wasn't having a go, he meant it as a compliment. I reckon we could do with more social media purists out there...






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Monday, November 24, 2014

Best of Multimedia: Three Techniques for Embracing Culture Change

Fixing resistance to transformations starts with reframing mind-sets and assumptions.



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Monday, November 17, 2014

Working out loud – how can we slowly increase the volume?

17-24 November is International Working Out Loud week (#wolweek). This celebrates and promotes the idea of “Working out Loud” i.e. making your day-to-day work more visible to others and narrating your work – so that others can see what you are doing, give feedback, get involved or learn from what you are doing (This short […]



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Thursday, November 06, 2014

Turning KM strategy on its head – Dave Snowden at #kmworld

This is my first year going to KM World (first year where I had the resources and where my bosses were receptive) – the first day of workshops, and of meeting people I only previously knew online did not disappoint. I was excited to participate in Dave Snowden’s session on KM strategy since I’ve never […]



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Tuesday, November 04, 2014

The World’s Biggest Change Agent

I’ve been fascinated with Pope Francis since he assumed the top leadership position with the Catholic Church. Although I’m not Catholic (indeed a long-time, non-practicing Protestant) I’ve been a student of leadership for a quarter of a century. And having been actively involved in a number of past corporate change initiatives, the onerous challenges facing […]



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The 10 Principles of Organizational DNA

Based on 10 years of organizational design ("organizational DNA") research and 220,000 diagnostic surveys, here's what we've learned about building high-performance companies.



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Sunday, November 02, 2014

Build a change platform, not a change program

It’s not you, it’s your company. Management Innovation eXchange founders Gary Hamel and Michele Zanini believe that continuous improvement requires the creation of change platforms, rather than change programs ordained and implemented from the top.



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After Ark: Notes from the Legal KM Conference

As I discovered at last week’s Ark Legal KM Conference, one of the benefits of being a conference co-chair is that you have an opportunity to provide some closing remarks. Eager to take advantage of this opportunity, I prepared my remarks and a slide deck before the conference started. However, by the end of the [...]



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What Scares Law Firm Knowledge Managers?

We’ve all heard the “what keeps you up at night” question. Nonetheless, on a day devoted to terror, it seems appropriate to ask again: “What scares you?” If you’re a law firm knowledge manager, here are some things you ought to be considering: Serious Security. Security is a good thing, no? Not if a concern [...]



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Friday, October 31, 2014

Big data’s big ideas

Looking back at the evolution of our Strata events, and the data space in general, we marvel at the impressive data applications and tools now being employed by companies in many industries. Data is having an impact on business models …



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Experience design is shaping our future

Design aligns humans and technology, it aligns business and engineering, it aligns digital and physical, and it aligns business needs and user needs. Here at O’Reilly, we’re fascinated by the design space, and we’re launching several initiatives focused on the …



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