Best of Multimedia: Three Techniques for Embracing Culture Change

Fixing resistance to transformations starts with reframing mind-sets and assumptions.



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Working out loud – how can we slowly increase the volume?

17-24 November is International Working Out Loud week (#wolweek). This celebrates and promotes the idea of “Working out Loud” i.e. making your day-to-day work more visible to others and narrating your work – so that others can see what you are doing, give feedback, get involved or learn from what you are doing (This short […]



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The network is more powerful than a best practice

The post The network is more powerful than a best practice appeared first on Anecdote.

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Turning KM strategy on its head – Dave Snowden at #kmworld

This is my first year going to KM World (first year where I had the resources and where my bosses were receptive) – the first day of workshops, and of meeting people I only previously knew online did not disappoint. I was excited to participate in Dave Snowden’s session on KM strategy since I’ve never […]



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The World’s Biggest Change Agent

I’ve been fascinated with Pope Francis since he assumed the top leadership position with the Catholic Church. Although I’m not Catholic (indeed a long-time, non-practicing Protestant) I’ve been a student of leadership for a quarter of a century. And having been actively involved in a number of past corporate change initiatives, the onerous challenges facing […]



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The 10 Principles of Organizational DNA

Based on 10 years of organizational design ("organizational DNA") research and 220,000 diagnostic surveys, here's what we've learned about building high-performance companies.



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Build a change platform, not a change program

It’s not you, it’s your company. Management Innovation eXchange founders Gary Hamel and Michele Zanini believe that continuous improvement requires the creation of change platforms, rather than change programs ordained and implemented from the top.



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After Ark: Notes from the Legal KM Conference

As I discovered at last week’s Ark Legal KM Conference, one of the benefits of being a conference co-chair is that you have an opportunity to provide some closing remarks. Eager to take advantage of this opportunity, I prepared my remarks and a slide deck before the conference started. However, by the end of the [...]



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What Scares Law Firm Knowledge Managers?

We’ve all heard the “what keeps you up at night” question. Nonetheless, on a day devoted to terror, it seems appropriate to ask again: “What scares you?” If you’re a law firm knowledge manager, here are some things you ought to be considering: Serious Security. Security is a good thing, no? Not if a concern [...]



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