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Friday, May 22, 2015

Your Innovation Angle

There are the facts about an event. And then there are the stories we tell about an event. Sometimes the facts and the stories do not match entirely, but there are valuable lessons to be learned from both the facts and the stories if we are willing to pay attention. The facts I have in […]

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A shoulder to cry on

A lot of my time is spent listening to people sharing their challenges and frustrations. Lone voices in their organisations, who can see a better way of doing things, they get ground down by resistance and inertia. Knowing that others feel the same, and that people around the world share their vision of what is possible can be very sustaining.

Just having someone listen helps. I can see them clarifying their thinking or stiffening their resolve simply through the process of articulating their thoughts and sharing them with someone who understands.

We don't often need people to fix things for us, we just need someone to help us work out what to do and find the motivation to do it. This is why a coaching or mentoring relationship is so powerful. Not the dependency model of old style consulting where you would pay others to come up with solutions and deliver them for you, but a way of building your own skills and insights and becoming better at using these to make a difference.



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Friday, May 15, 2015

Deploy Continuous Improvement

Download a free copy of Building an Optimized Business, a curated collection of chapters from the O’Reilly Web Operations and Performance library. This post is an excerpt by Jez Humble, Joanne Molesky, and Barry O’Reilly from Lean Enterprise, one of …

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