I have made some alterations in respect of my own experiences but direct quotes via Matthew are in italics.
These are as follows:-
- What was the outcome of this project?
- What was good for our client about the outcome of this project?
- What were the areas of improvement for myself and the team
- What was the best part of the project?
- What was the biggest pinch point in delivering this project?
- What new abilities or knowledge have we learned from doing this project? (though see my point later in this post.)
- What do we wish we had known when we started this project?
- Briefly what were the 3 lessons of this project that other colleagues need to know? (I suggest taking 5 good lessons and 5 areas for improvement. - but don't make that an inflexible rule)
I think though that it time is pressing then you can use these four steps which tries to cover all the points earlier - but still does not obviate the need to capture these in a electronically searchable format.
- What were our intended results?
- What were our actual results?
- What caused our results?
- What will we sustain/improve?
This might then deliver an answer before the need to say - what things did we wish we had known before starting.
- What are our intended results and measures?
- What challenges can we anticipate?
- What did we/others learn in similar situations? (hence searching a wiki)
- What do we think will make the biggest difference to success ?