No More Pretzels!

Let me begin with a health warning: Be careful as you watch the video below. It will give you a sympathy backache. That said, it’s worth watching it to see what a naturally gifted human pretzel can do. Now think about how you might perform as a human pretzel.  No matter how much physical flexibility […]

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The path to transformation: ‘Help’

If we want to survive austerity, let alone improve places and lives, we must attend to the human dimensions of public service leadership. During 2014 I have attended, chaired, or spoken at, countless meetings on public service reform strategy. Yet two of the most powerful examples of the possibilities of reform were spontaneous and personal. […]

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The Internet of Things: enabling the era of precision manufacturing

Remember pictures from old factories where a low-level employee roamed the factory floor on a regular schedule, writing down on a clipboard readings from gauges and other instruments? Who knows when his supervisor ever looked at the results, and what …



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