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Monday, July 30, 2007

Web 2.0 catches on

When I was working at a law firm, I proposed the idea of using wikis for particular projects such as for example support lawyers using it as a means of research when there is a major change in the law, but also as a means of getting people known throughout the organisation as knowledge disseminators. At the time my senior manager didn't really see this and the idea was put on the back burner. It is interesting to note that in today's The Lawyer there is an article highlighting that Linklaters are going to launch an internal wiki called Linkpedia if a pilot is successful which plans to capture internal knowledge and to organise and share it better.

As I have highlighted earlier in posts, trust in one's staff is one of the ways to encourage knowledge sharing and encourages people to contribute because they now have a forum where there work will be recognised.

Kudos to Linklaters for doing this where others hold back. It will be interesting to see how this develops.

Maybe one day, law firms may also look at firms like Cogenz to deliver social book marking on the same basis as de.licious to save interesting intranet/internet pages. They could then share those bookmarks internally and use it to find experts in their own community. I think that these two technologies working in tandem could be highly useful to knowledge intensive organisations.

2 comments:

Niall Cook said...

We're already seeing quite a bit of interest in Cogenz from law firms, Andrew, who have obviously already seen the enterprise social bookmarking light.

Bong said...

Andrew, hello!

When you said, "As I have highlighted earlier in posts, trust in one's staff is one of the ways to encourage knowledge sharing and encourages people to contribute because they now have a forum where there work will be recognised." I thought of relational oriented behavior (ROB) in connection with the "trust." This made me to think and explore on known/unknown trust issue and/or concern that could affect the knowledge sharing and contribution (setting and situation) in the wiki project. I feel that the trust issue and/or concern is important to identify for us to open up a door to move beyond our powerlessness to bring fresh thinking and creativity into the setting and situation.

I intend to ask the following questions to look into suitable answers for other who have same interest in developing wiki project in the future:

1. What trust issue and/or concern that could keep a person from sharing and contributing his knowledge in wiki?
2. How could we share and contribute knowledge with the wiki project to create better knowledge around this trust issue and/or concern?

Kind regards,

Bong